Shari is the founder of the Shari Levitin Group and the bestselling author of “Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know,” now in over four languages. As CEO of Levitin Group, she has helped create over 1 billion dollars in increased revenue for companies in over 40 countries. Shari has been awarded as one of LinkedIn’s Top Ten voices in sales in 2019, and was premiered in the Salesforce film “The Story of Sales”. In this episode, Shari shares her secrets to uncover customer’s emotions and sell more effectively.

Here are some of the topics covered in this episode:

• How to use stories to create a feeling of emotion and a sense of urgency
• The top skills salespeople need to master to get trust from customers
• How to use empathy, reliability, and integrity to sell with authenticity
• How to ask the right questions to build rapport with customers

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest:

LinkedIn: https://www.linkedin.com/in/sharilevitin/

E-mail: shari@sharilevitin.com

“Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know”

Get a free quiz to discover if you lead with empathy or courage: Text “Heart and Sell” to 31996

Listen to more episodes of the Outside Sales Talk here and watch the video here!

Alice is a sales and leadership consultant, author, and speaker with more than 36 years of experience in the industry. She is the president of Sales Training Consultants, a company that specializes in sales and leadership training solutions as well as the founder of Sales Training Werks, a do-it-yourself sales training solution. In this episode, Alice goes over her three tried and true actions to help sales teams meet their quotas consistently.

Here are some of the topics covered in this episode:

• Why managers participating in ride alongs is so important
• How to alter your leadership style for different types of sales reps
• Tips for giving your sales reps the most effective feedback
• Advice for Women sales managers in today’s world

About the Guest:

After transitioning from teaching to a career in sales, Alice found success quickly, becoming only the 3rd woman to be promoted to a management role in a company with 870 sales representatives. Over the next 15 years, Alice  became recognized as a top sales distributor for two leading sales training organizations. Her latest business, SalesTrainingWerks.com, focuses on training sales reps to achieve sales quotas consistently. Alice was recently listed in Crazy Call’s Top 18 Most Influential Women in the Sales World 2019.

LinkedIn: https://www.linkedin.com/in/alicekemper/

Website: https://www.salestrainingwerks.com

Listen to more episodes of the Outside Sales Talk here and watch the video here!

Bill Caskey and Bryan Neale are Sales coaches and speakers, they co-hosts the Advanced Selling Podcast, a Top 30 Business Podcast on iTunes and one of the “19 podcasts worth more than an MBA” according to Inc. In this episode, Bill and Bryan show how to be a great leader and drive your team for success.

Here are some of the topics covered in this episode:

• How to develop a leadership mindset and become a “follow-able” leader
• The secrets to build a healthy and successful team culture
• The best ways to encourage reps to take on leadership roles
• How to shift focus from your customer to your team

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guests:

Bryan Neale is a sales trainer and coach, who has helped B2B teams, managers, and CEOs for over 20 years. He is the CEO of Blind Zebra, a company that helps people take action on things they “say” they want to do but haven’t actually “done” anything yet. Bryan is also an NFL referee and loves training teams about the similarities between sales and football.

Bryan’s LinkedIn: https://www.linkedin.com/in/bryanneale/

Bill Caskey is a sales coach leader who has written several books, including Same Game New Rules. He is also the creator of the 2X Group and World Class Sales Leader Masterminds. Bill is currently the president and founder of Caskey Achievement Strategies, a company which focused solely on developing B2B sales and leadership teams.

Bill’s LinkedIn: https://www.linkedin.com/in/billcaskey/

Listen to Bill and Bryan’s podcast: https://advancedsellingpodcast.com/

Listen to more episodes of the Outside Sales Talk here and watch all videos here

Summary:

Chris Voss is the CEO of the Black Swan Group, a firm that works with companies and individuals to take their negotiation skills to the next level. He is a 24-year veteran of the FBI, and he retired as the lead international kidnapping negotiator. Chris is also the author of the national best-seller: “Never Split The Difference: Negotiating As If Your Life Depended On It,” which was named one of the seven best books on negotiation. In this episode, Chris explains how to apply high-stake negotiation techniques to never lose a sale.

Here are some of the topics covered in this episode:

• How to get your prospects to talk and reveal what they’re holding back
• The secret behind encouraging your prospects to show off
• The power of getting your prospect to say NO
• Triggering the right questions to get true information

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest: 

Chris was trained in the art of negotiation not only by the FBI but also by Scotland Yard and Harvard Law School. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Chris has lectured on negotiation at top business schools and universities across the US and has been seen on ABC, CBS, CNN, Fox News, and Forbes.

Website: https://blackswanltd.com/

LinkedIn: https://www.linkedin.com/in/christophervoss/

Subscribe to weekly newsletter: Text ‘fbiempathy’ to 22828 and reply with your email

Youtube: Listen to more episodes of the Outside Sales Talk here!

Podbean: Listen to more episodes of the Outside Sales Talk here and watch the video here!

Tim Wackel is the founder and president of The Wackel Group, a training and consulting firm dedicated to helping organizations find, win, and keep customers for life. Tim is an expert B2B sales trainer, keynote speaker and executive presentation coach. He combines more than 25 years of successful sales leadership with specific client research. In this episode, Tim shares his first-hand tips on how to develop and deliver winning presentations.

Here are some of the topics covered in this episode:

• How to target your presentations and engage your audience
• Catching your listeners’ attention from the start  
• The secret for a memorable presentation
• Getting your audience to move forward to close the deal
• Tips to create a visually compelling presentation

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest: Tim Wackel’s success as a speaker and trainer is built upon a lifetime of accomplishments and experiences that include – being recognized as the number one producer in a 10,000 person sales organization, helping lead a Silicon Valley startup through a successful IPO, and directing a 50 million dollar sales organization for a Fortune 500 Company. His list of clients includes organizations like Allstate, Cisco, Dow Chemical, Toshiba, Philips Healthcare, Hewlett Packard, Wells Fargo as well as many professional and trade associations.

Website: https://timwackel.com/

LinkedIn: https://www.linkedin.com/in/timwackel/

Phone number: +1 214-369-7722

Listen to more episodes of the Outside Sales Talk here and watch the video here!

Jeb Blount is a sales acceleration specialist and the author of ten books including Fanatical Prospecting, Sales EQ, People Buy You, People Follow You, and Objections. He is among the world’s most respected thought leaders on prospecting, sales, leadership, and customer experience. Through his global training organization, Sales Gravy, Jeb advises a who’s who of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities. In this episode, Jeb shares tips on using time management to become a top salesperson.

Here are some of the topics covered in this episode:

• Organize your calendar to optimize certain activities
• Prioritize the most important sales tasks
• Use Golden Hours to their full advantage
• How to coach your team on time management

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest: Jeb Blount is the bestselling Author and among the world’s most respected thought leaders on sales, leadership, and customer experience. He transforms organizations by optimizing talent, leveraging training to cultivate a high-performance sales culture, developing leadership and coaching skills, and applying more effective organizational design.

Through his global training organizations, including Sales Gravy, Channel EQ, and Innovate Knowledge, Jeb advises many of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities, and delivers training to thousands of participants in both public and private forums.

Website: Salesgravy.com

Youtube: www.youtube.com/user/salesgravy

LinkedIn: www.linkedin.com/in/jebblount

Twitter: @SalesGravy

Facebook: @SalesGravy

Instagram: @SalesGravy

Listen to more episodes of the Outside Sales Talk here and watch the video here.

Alice Heiman is a nationally recognized sales expert and trainer who brings profound changes to her clients’ business and sales practices. She’s the founder and Chief Sales Officer at ‘Alice Heiman, LLC’ and a sales keynote speaker. On this episode, Alice shares the biggest challenges salespeople face when dealing with complex B2B sales and how you can overcome them. Conquer the complex sale with her proven strategies and hands-on tips!

Here are some of the topics covered in this episode:

• The 8 elements of the complex B2B sale
• Tactics to conquer the complex sale – from prospecting to closing
• How to deal with multiple decision makers and gatekeepers
• Ways to shorten the sales cycle for complex sales
• How you need to position yourself to close the deal

Dealing with price objections is one of the biggest challenges salespeople face. Watch this video to learn some actionable strategies that will help you overcome this objection and win more sales!

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest: Alice Heiman is a sales strategist, coach and keynote speaker with over 20 years of experience. She started her sales career in her family business, the ‘Miller Heiman Group’, as Director and Sales Trainer. In that role, Alice worked with clients including Coca Cola, John Deere, Hewlett Packard, and other Fortune 500 companies. When the ‘Miller Heiman Group’ was sold, she started her own sales consulting firm to bring the knowledge she gained to smaller, high-growth companies.

‘Alice Heiman, LLC’ is sales consultancy that provides strategy and tactics for companies dealing with complex B2B sales to accelerate business growth. Alice’s innovative sales leadership programs, coupled with her top-down approach to creating long-term change, set up sales leaders and sales-managing business owners to get consistent and sustainable growth.

Alice demonstrates how sales performance is directly related to a leader’s mindset. When sales leaders change the way they work with sales teams, results are immediate and dramatic.

The ‘Alice Heiman, LLC’ team helps SMB companies drive sales growth by incorporating the newest research and the best practices.

Website: http://aliceheiman.com

LinkedIn: https://www.linkedin.com/in/aliceheiman

Twitter: @aliceheiman

Listen to more episodes of the Outside Sales Talk here and watch the video here!

Anthony Iannarino is a highly respected international speaker, bestselling author, entrepreneur, and sales leader, joining us today to discuss competitiveness in Field Sales. One key thing that high-performing and successful salespeople share regardless of their industry, is that they embrace their competition, rather than let it intimidate them. In this episode, Anthony talks about how you can differentiate yourself in Field Sales and outperform your competitors.

Here are some of the topics covered in this episode:

• Why competition is important in sales
• Key skills that will set you apart from the competition
• The mindset you need to outsell your competitors
• A secret productivity hack and best books to read for salespeople
• Sales trends and how to stay competitive in the future

Learn how you can differentiate yourself and outsell your competition with this killer territory plan!

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast.

About the Guest: Anthony Iannarino is a founder and managing partner of two closely-held, family-owned businesses in the staffing industry, leading both entities in strategic planning while growing sales. Anthony is best known for his work at The Sales Blog, which has helped him gain recognition as a top thought leader in sales strategy. He is also the designer of Level 4 Value Creation and Building Consensus, methodologies that help sales organizations achieve transformational, breakthrough results.

In each business, Anthony is focused on helping professionals reach their full potential. In 2007, while growing the sales force of his second staffing firm, he discovered a knack for coaching, and realized that he could make enduring contributions to a company’s sales culture. He began blogging about complex selling processes, and gravitated toward B2B companies facing challenges in sales force management and performance. His transition to professional speaking, consulting, and workshop facilitation led to the development of a trademarked methodology that has proven instrumental in helping sales organizations achieve revenue goals.

Throughout his career, Anthony has helped people in a wide variety of industries and markets think through and overcome their biggest business challenges. His greatest strength is in getting others to build consensus around what must change, and identify the resources within themselves that will drive positive results. Be it through the delivery of staffing solutions or sales strategies, Anthony is a trust builder who focuses on leading transformational conversations, those that create and sustain relationships of value. He is a natural mentor who brings the business acumen, situational knowledge, and experience to each engagement, and lays a solid foundation for future growth.

Anthony is the author of ‘The Lost Art of Closing: Winning the Ten Commitments That Drive Sales’ and ‘The Only Sales Guide You’ll Ever Need’. He’s also hosting the ‘In the Arena Podcast’ where he interviews top sales leaders about B2B and B2C sales strategies.

Stay tuned for Anthony’s new book ‘Eat Their Lunch: Winning Customers Away from Your Competition’, releasing October 16th!

Sales Blog: http://www.thesalesblog.com/

LinkedIn: https://www.linkedin.com/in/iannarino

Twitter: @iannarino

Check out more episodes here.

Andy Paul isn’t a stranger to thinking differently about sales training. He’s well known as a high performance growth coach for sales teams across industries. If you need tips on accelerating the growth of your sales pipeline, with real tactics you can implement today, Andy is the coach you need.

Andy almost didn’t make it past the sales training class in his first job out of college. The bosses didn’t think he’d make it in sales because he wasn’t “salesy” enough. They thought he was too introverted and analytical.

And yet, over three decades Andy has built a successful career as a sales leader, author, speaker and consultant by thinking differently and selling differently.

He has helped boost the performance of teams selling products and services as diverse as complex multi-million dollar communications networks to collectible professional sports memorabilia. Andy has worked with raw technology start-ups and Fortune 1000 companies and everything in between. He has worked with nearly every channel ranging from franchise networks to retailers, dealers, distributors, VAR and OEMs and sold in nearly every corner of the globe.

Now, Andy is doing what he loves best—sharing his powerful game-changing sales strategies and building successful sales teams with companies, business owners, executives and sales professionals to help them reach their goals.

Here are some of the topics covered in this episode:

• How to help your prospect make fast and favorable decisions and close more deals
• The best questions to ask prospects to move them through the sales process faster
• How to follow up when prospects ‘go dark’
• How to provide value in every interaction
• How to be more responsive to accelerate your sales process in Field Sales

The keys to success in Field Sales

Listen to this episode on iTunes, Stitcher, Google Play or wherever you get your favorite podcast!

About the Guest: Andy knows what it takes for companies and sales teams to power growth. He offers insights as a proven sales leader, speaker, top-rated podcaster, consultant and award-winning author of “AMP Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions” and “Zero-Time Selling: 10 Essential Steps to Accelerate Every Company’s Sales”.

Website: http://www.andypaul.com

Linkedin: https://www.linkedin.com/in/zerotimeselling

Facebook: https://www.facebook.com/ZeroTimeSelling

Twitter: @realAndyPaul

Ian Altman discusses qualification tactics you can use to guarantee you’re focusing on the right opportunities.

He gives hands-on advice on how to move from a blind selling mindset to becoming a trusted advisor to your prospect. You’ll learn best practices and specific questions you can use to open deals the right way and keep them moving forward.

Business leaders call on Ian to modernize their sales and marketing to align with how today’s customers actually make buying decisions. Organizations around the world have relied on his guidance and inspiration to double their business growth with an integrity-based approach from his bestselling book, Same Side Selling.

Ian draws on decades of experience as a former CEO of technology businesses that he founded, sold, and ultimately grew to over $1 billion in value. This business success backed by years of research that Ian conducted to understand how customers make decisions, provides audiences invaluable insights to help them become more successful in business. Through his energetic and interactive talks, he engages audiences of sales professionals, subject matter experts, and executives alike from beginning to end with an approach to selling that everyone can embrace, even your customer.

As a two-time bestselling author and weekly columnist for Inc. and Forbes, Altman’s latest book, Same Side Selling, is “one of two intriguing books you should read on B2B consultative selling” according to business luminary, Seth Godin. Ian also hosts his popular weekly podcast, Grow My Revenue Business Cast, available on iTunes.

Here are some of the topics covered in this episode:

• How to get into the right mindset to achieve greater results in Field Sales
• The best tricks and tips to enhance your prospecting skills and target the right leads
• Qualifying prospects: What questions should you ask?

Key takeaways from Ian’s bestselling book “Same Side Selling” – how to entice, disarm and discover

Listen to this episode on iTunes, Stitcher, Google Play or wherever you get your favorite podcast!

About the Guest:

Ian Altman has been a leader in sales and business development for over two decades. He’s grown his businesses to over one billion in revenue. He’s a keynote speaker, bestselling author of “Same Side Selling”, and CEO. His business helps B2B companies improve their sales strategy and achieve strategic growth.

Seth Godin, recommends Ian’s latest book, “Same Side Selling”, as one of two books to read on B2B selling – the other one being SPIN Selling from 1988.

You can read his columns each week in Forbes and Inc. He also has a fantastic podcast, “Grow My Revenue Business Cast” which you can find on iTunes.

Website: https://www.ianaltman.com

Books: https://www.ianaltman.com/store/

Same Side Selling Academy: https://samesidesellingacademy.com

LinkedIn: https://www.linkedin.com/in/ianaltman

Facebook: https://www.facebook.com/GrowMyRevenue

Twitter: @IanAltman