The Secrets to Building Relationships in Outside Sales – Outside Sales Talk with John Chapin


John Chapin is an award-winning sales speaker, author, trainer, and coach with over 31 years of extensive sales, customer service, and sales management experience.

In addition to being a number one sales rep for most of his 31+ years in sales, John also authored the 2010 sales book of the year: Sales Encyclopedia (Axiom Book Awards). In this episode, John Chapin shares tips on building relationships with prospects and customers.

Here are some of the topics covered in this episode:

  • How to make connections with the people you’re selling to
  • Tips on making the best first impression
  • How to build relationships when multiple decision makers are involved
  • Repairing relationships that have weakened

You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!

About the Guest: John Chapin is a sales speaker and trainer at Complete Selling Inc. As a number one sales rep in three industries, John has sold products, services, tangibles, and intangibles locally, nationally, and internationally. His vast know-how is in both face-to-face and telemarketing sales. His market experience spans both business-to-business and individual consumers. John has sold both established and completely new, first-time-ever products and services for companies both large and small. Voted the second best public speaker in Massachusetts and Rhode Island and a member of the National Speakers Association, John has delivered hundreds of presentations on sales, sales management, and motivation.

Double your sales in 12 months with John Chapin



Blog – Learn Sales Tips:

Listen to more episodes of the Outside Sales Talk here and watch the video here!

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