Actionable Customer Retention Tactics To Drive Repeat Sales – Outside Sales Talk with Alice Heiman
Alice Heiman is the founder and Chief Sales Officer at ‘Alice Heiman, LLC’, a sales consultancy, and has over 20 years of experience in sales strategy and coaching. She helps companies grow into profitable and powerful businesses using detailed strategies. In this episode, Alice delivers some of her best tactics to ensure healthy and strong relationships with customers and turn them into advocates for any business.
Here are some of the topics covered in this episode:
- The steps to transform a satisfied customer into a loyal one
- What are the right questions to ask to understand your customers’ needs
- Why team selling is better than assigning separate tasks to separate reps
- How important it is to remember that buyers are human too
About the Guest:
Alice Heiman is a sales strategist, coach and keynote speaker with over 20 years of experience. She’s the founder and Chief Sales Officer at ‘Alice Heiman, LLC’ a sales consultancy that provides strategy and tactics for companies dealing with complex B2B sales and helps them accelerate business growth. She is also the co-founder and CRO of TradeShow Makeover, a program that provides winning strategies for closing deals at trade shows.
Website: aliceheiman.com
LinkedIn: https://www.linkedin.com/in/aliceheiman/ Send her a message saying you heard her on the Outside Sales Talk podcast
How to Sell with Authenticity and Build Trust with Anyone – Outside Sales Talk with Shari Levitin
Shari is the founder of the Shari Levitin Group and the bestselling author of “Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know,” now in over four languages. As CEO of Levitin Group, she has helped create over 1 billion dollars in increased revenue for companies in over 40 countries. Shari has been awarded as one of LinkedIn’s Top Ten voices in sales in 2019, and was premiered in the Salesforce film “The Story of Sales”. In this episode, Shari shares her secrets to uncover customer’s emotions and sell more effectively.
Here are some of the topics covered in this episode:
- How to use stories to create a feeling of emotion and a sense of urgency
- The top skills salespeople need to master to get trust from customers
- How to use empathy, reliability, and integrity to sell with authenticity
- How to ask the right questions to build rapport with customers
You can listen to this episode on iTunes, Stitcher, Spotify, Google Play or wherever you get your favorite podcast!
About the Guest:
LinkedIn: https://www.linkedin.com/in/sharilevitin/
E-mail: shari@sharilevitin.com
“Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know”
Get a free quiz to discover if you lead with empathy or courage: Text “Heart and Sell” to 31996
Listen to more episodes of the Outside Sales Talk here and watch the video here!
Multiplying Success with Sales Career Growth – Outside Sales Talk with Mark Roberge
Mark Roberge is the former CRO of Hubspot, a marketing enablement company to which he contributed a revenue increase of over 6,000%. He now delivers his Sales Acceleration Formula at Harvard, in his book, and in this podcast.
Here are some of the topics covered in this episode:
- Why we should all dedicate time to personal development
- How to fit your buyer’s needs and be a better seller
- The step to follow to draft an efficient sales process
- The impact of technology in the sales funnel
About the Guest:
Mark Roberge is the former CRO of Hubspot, and now a lecturer at Harvard BS and MD of Stage 2 Capital, a venture capital fund. He is also the bestselling author of the award-winning book, “The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to Go from $0 to $100 Million”. He was named one of Forbes’ Top 30 Social Sellers in the World, Mark has also won the Salesperson of the Year award at the MIT Sales Conference in 2010.
LinkedIn: https://www.linkedin.com/in/markroberge/
Listen to more episodes of the Outside Sales Talk here and watch the video here!
Seeking Success in the Modern Sales World – Outside Sales Talk with Kim Orlesky
Kim Orlesky is the president of KO Advantage group where she delivers valuable sales tips for B2B businesses. She is also a three-time author and a motivational speaker.
Here are some of the topics covered in this episode:
- How to avoid burn-out as sales reps
- Why it is important to switch to a new paradigm in sales
- The importance of remaining curious and staying far from assumptions
- Why we shouldn’t focus on the clients’ problems, but rather on their aspiration.
About the Guest:
Kim is a leading sales coach, three-time author, international speaker, and podcast host. She is the president of KO Advantage group, the fastest growing sales training company focused on high-value B2B services.
LinkedIn: https://www.linkedin.com/in/kimorlesky/?originalSubdomain=ca
Sell More Faster: https://www.amazon.com/Sell-More-Faster-Premium-Solution/dp/0998890529
Podbean: Listen to more episodes of the Outside Sales Talk here
Collaborative Selling – Working with Buyers to Sell your Best – Outside Sales Talk with Tim Sullivan
Tim has over 30 years of experience in increasing sales organizations’ performance. He has developed processes to refine the buyer-seller relationship and maximize the chances of selling. In this episode, Tim delivers some of his top tips to understand and suit present-day buyer needs.
Here are some of the topics covered in this episode:
- How buying behavior is changing
- What is expected of the modern seller
- The need for salespeople to create their own brand to succeed
- Why the “one strategy fits all” selling strategy is overrated
About the Guest:
Tim Sullivan is Corporate Vice President of Business Development at Sales Performance International. He authored several books on sales practices, including “The Collaborative Sale” and “The Solution Selling Fieldbook”. Tim has over three decades of experience working to improve the performance of sales organizations.
The Collaborative Sale – https://www.amazon.com/Collaborative-Sale-Solution-Selling-Driven/dp/1118872428
www.spisales.com – blog & white papers
tsullivan@spisales.com
704-227-6500
Listen to more episodes of the Outside Sales Talk here and watch the video here!
The Radical Path to Sales Enlightenment – Outside Sales Talk with Scott Leese
Scott is a top start-up sales leader and the best-selling author of “Addicted to the Process”. He’s the founder and CEO of Scott Leese Consulting, a firm that has helped companies scaling from $0 – $25m ARR. He is also the founder of Surf and Sales, a company that provides an alternative to standard sales conferences by providing deeper learning and meaningful relationships while learning to surf in a paradise destination. In this episode, Scott shares his two decades of sales and leadership experience and reveals his process to achieve sales success.
Here are some of the topics covered in this episode:
- How to be more confident and take effective decisions
- Top tips for better work-life balance
- The best habits to build a mindset for success
- How to use the addiction model to close deals like a pro
About the Guest:
Based in Austin, TX, Scott is a 3-time winner of the Top 25 Inside Sales Professionals by the American Association of Inside Sales, and a highly sought-after consultant, adviser, leader, and sales trainer. He has been Senior Vice President of Sales at Qualia and OutboundEngine, as well as Vice President of Sales at Main Street Hub. Scott has spent his entire professional career building and scaling sales orgs at SaaS companies and has a proven track record of lifting organizations to new heights.
LinkedIn: https://www.linkedin.com/in/scottleese/
Websites:
http://www.scottleeseconsulting.com/
Listen to more episodes of the Outside Sales Talk here and watch the video here!
Outside Sales Talk
Where Sales Experts Meet
